Einstein is a solution aimed at transforming venues into captivating experiences for — fans, guests, attendees and customers.
The Challenge: Delivering Personalized 1 on 1 Experiences at Scale
The trends are clear and point to improving customer experience as the driver to improving all key metrics including sales,
satisfaction, loyalty, reputation, and in the end, bottom-line revenue. Without the data intelligence to improve the guest
experience or technological ability to cater to the modern mobile consumer, entertainment venues will suffer to deliver.
Einstein is the answer to a smart, connected and personalized experience.
Redefining an amazing guest experience is the number
one priority. A smart personalized experience is driven
by intelligent data to identify customer preferences, social
interactions and buying behavior that drives additional
revenue via food & beverage, personalized merchandise,
retail, services, and sponsor-branded promotions.
Einstein provides seamless ways to improve efficiencies,
predict behavior, manage resources, personalize experiences,
and differentiate entertainment properties via hardware installed on premise, wearable technology, and mobile apps.
Leveraging Edysen’s smart mesh network of devices, Einstein enables two-way beacon communication, turn-by-turn
navigation, personalized 1:1 marketing campaigns, walkout
checkout and more.